Updated 4th April 2025
3 Ratings. Average 5 out of 5 stars
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Aeyde accepts VISA, Mastercard, AMEX, Diners Club and PayPal.
Aeyde ships within countries provided during checkout.
Unfortunately, once your order has been placed, their warehouse begins processing it immediately. If you need to change your shipping address, please contact customercare@aeyde.com as soon as possible and they will try their best to change the address. However, once your order leaves their warehouse, it is no longer possible to change the delivery address.
They aim to provide excellent delivery service, however, the courier may not leave a note or they may drop off your package with a neighbour. In this situation, they would kindly ask you to contact DHL for further assistance.
A tracking link will be sent as part of your confirmation email. If you did not receive the confirmation email, please contact customercare@aeyde.com.
All their orders are delivered by a DHL courier.
They don't currently offer automatic exchanges. To exchange an item, they would kindly ask you to return it and place a new order. If you require any assistance, please do not hesitate to contact customercare@aeyde.com.
Once your order has been placed, their warehouse begins processing it immediately. To cancel your order, please let them know as soon as possible so they can try to reverse the process.
If you have received a damaged, defective, or incorrect item, contact customercare@aeyde.com with a photo of the damage, or the wrong item you received, along with your order number.
They will issue your refund after your return has been registered by their warehouse. It may take up to 3 business days to issue refunds. It can take approximately 7 business days for the funds to show in your account.
They have a 30-day return policy. You must return your items in the same condition you received them—unworn and undamaged. To protect the soles when trying on the shoes they kindly advise standing on a carpeted surface.
If the sale item you received is not quite right, you can return your order.
Phone
+49 151 414 02 30 1
customercare@aeyde.com
Aeyde is a German footwear brand that specializes in designing and producing high-quality, minimalist shoes for women. Aeyde was founded in 2015 by Luisa Krogmann and Constantin Langholz-Baikousis with the goal of creating modern, timeless shoes that could be worn in any setting, from the office to the weekend. Their collections feature a range of styles, including flats, boots, heels, and sandals, all made from the finest materials, including Italian leather and suede. They focus on quality and craftsmanship means that each shoe is made to last and designed with the utmost attention to detail.
One of the unique features of Aeyde shoes is their minimalist design. The brand's shoes are simple and understated, with clean lines and a classic aesthetic that makes them versatile and easy to wear with a range of outfits. This minimalism is paired with an emphasis on comfort, with each shoe designed to fit comfortably and provide support throughout the day. They also place a strong emphasis on sustainability and ethical production. Aeyde uses eco-friendly packaging materials and works with small, family-owned factories in Italy and Spain that adhere to high standards of working conditions and fair labour practices.
About Aeyde Homepage
https://www.aeyde.com/
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