If you are not satisfied with any Higher Nature product you can return the product unopened, undamaged and in its original packaging for a full refund at any time up to 30 days from the date you received it. If you wish to cancel your order in this way, you must confirm this by phoning/emailing them within 7 days of receipt of the product. They will advise you on how to return the product to Higher Nature. In the unlikely event that any goods arrive damaged or opened, please let them know and they will replace your order. So that they can give you satisfaction as quickly as possible please call 0845 3300012* BEFORE returning a product. Remember to enclose your name, address and account number when returning a product to the following address:
Higher Nature, FREEPOST NAT5235,10 Discovery Way, Horam, Heathfield, East Sussex, TN21 0GE, United Kingdom
For more information, please take a look at their Higher Nature Promise or their quality assured page. If you'd like to ask them a question about the site or products, please email customer services department.