Updated 2nd April 2025
19 Ratings. Average 4 out of 5 stars
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Vision Direct accepts major VISA, Mastercard, Maestro and PayPal.
Vision Direct provides Worldwide shipping.
Vision Direct will provide you with the information once all of the products are ready to dispatch.
If you need to make a change or cancel your order after it has been paid for please contact Vision Direct customer service team on 020 7768 5000 or email them at help@visiondirect.co.uk.
In the event that you receive the wrong items, please let Vision Direct know and they will post the correct items to you immediately.
Refunds will be made to your original payment method upon receipt. This typically takes around 5 working days, depending on your card issuer. Refunds to PayPal accounts may take longer. Please be aware that refunds will not be processed until the returned items have been received at their warehouse.
Yes. Thanks to the Vision Direct 365-day guarantee, you can return any unopened, undamaged and unmarked boxes of contact lenses within a year of purchase. Just let them know and they will then post the same lenses with your new prescription (if you're ordering through co.uk they will need to verify your new prescription), or issue a refund.
Customer service
01 513 4141
help@visiondirect.ie
Address
Vision Direct Unit 2 Hudson Court Great North Way, York Business Park Nether Poppleton, YORK YO26 6RB
The health of your eyes is critical to overall happiness and well being. When you consider that over 80% of the information that you take in from the world is through your eyes, the importance of their health cannot be overlooked. By learning and doing what’s necessary to achieve and maintain eye health, you can appreciate the benefits for the rest of your life. Start taking care of your eye by taking advantage of Vision Direct's offering of optical solutions including glasses, sunglasses and contact lenses.
Vision Direct is presently celebrating over 10 years of outstanding services, professional advice and products to customers all around the world. They have some of the most exemplary and attractive collection, prices and warranty protection policies, they are simply unrivalled in all of these aspects. They offer outstanding customer service and an astounding 24-month warranty on all manufacturer related defects. They also offer the full manufacturer's warranty on all their designer products.What's even better is you can save while you shop when you apply one of our price-reducing discount codes offered at Love Vouchers!
https://www.visiondirect.ie/
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